Useful Travel Information

A visa is required for your visit to India.  Please visit our Visa Information page to learn more about the visa application process.

Public transport

Rail: In Mumbai, there are two rail lines (Western Line and Central Line) that run North-South through the city.  The Grand Hyatt Mumbai is 1.5 km from the Santacruz stop on the Western Line.  Although the trains run frequently from 4:30 AM – midnight, they are often quite crowded.  Trains have separate compartments for women, senior citizens, and people with disabilities.  There are also Mumbai Metro and Monorail lines, although these are not convenient to the hotel.  The rail networks are also not conveniently located near many of the tourist sights, and are not recommended for visitors.  For more information, visit the Indian Railways website.

Taxi: The most convenient option for travel in Mumbai is the taxi, although trips can often be slow due to the volume of traffic on the roads.  Blue and silver taxis offer air conditioning, and are about 25% more expensive than the black and yellow taxis without air conditioning.  All taxis have meters that will display the exact fare that you have to pay.  Night fares are 25% extra.  Popular cab companies include:

Mega Cabs (Tel: 022-42424242)

Meru Cabs (Tel: 022-44224422)

Easy Cabs (Tel: 022-43434343)

Auto-Rickshaw:  Three-wheeled auto-rickshaws are not allowed in the city center.  They have three passenger seats, with no extra room for luggage.  All rickshaws are equipped with a fare meter.

Time Difference

Mumbai is 5 hours and 30 minutes ahead of Greenwich Mean Time.


Mumbai has a tropical climate that is moderately hot and quite humid.  Because it is a coastal city, temperatures do not fluctuate much throughout the year.  In February, the average high is 31 C (88 F), while the average low is 18 C (64 F).

Customs and Medicines

Travelers may bring medicines in reasonable quantities. Travelers are allowed to bring unlimited quantities of foreign currencies; however, amounts exceeding 5,000 USD cash or 10,000 USD in traveler’s cheques must be declared.  For information regarding customs regulations upon entering India, please visit:

Currency and Foreign Exchange

The currency of India is the rupee.  Currency can be exchanged at the airport, at major banks, authorized money changers, as well as at the Grand Hyatt Mumbai.  The easiest currencies to exchange are U.S. Dollars and British Pounds Sterling.

Credit cards

In major cities, a wide array of credit and debit cards are often accepted (American Express, Diners Club, Visa, and Mastercard) at larger shops.  Smaller shops might only accept cash.  If you will be traveling outside of Mumbai, your options will likely be limited to cash, Visa, and Mastercard.


24 hour ATMS can be found in major cities and most large towns.  The most commonly accepted cards are Visa, Mastercard, Maestro, Cirrus, and Plus.

Shops, banks, museums opening hours

Shopping malls are generally open 10:30 AM – 10:30 PM, 7 days a week.  Other shopping areas, such as bazaars, are generally open from morning to night, although may not be open daily.  You should inquire about the hours before visiting these shopping areas.


Sockets are supply 220/240 V, and use a “Type D” Indian socket.


There are many cyber cafes in Mumbai, and some are open 24 hours.  Many restaurants and cafes also offer WiFi access.  Additionally, the congress venue (Grand Hyatt Mumbai) offers WiFi.

Emergency phone numbers

Fire department: 101

Police: 100

Ambulance: 1298

Useful phone numbers

Women’s helplines 22828862, 26140403

Children’s helpline 1098

Senior citizens’ helpline 613811111

Railway Emergency 23004000

Airport Police Helpline 28225709

Missing Persons Bureau 22621547

BMC Disaster Management Cell 22694725